Refund policy

Damaged, leaking or wrong items

If your order arrives damaged, leaking, or with the wrong product, email us at info@shnikh.com within 48 hours of delivery with your order number and photos of the product and packaging. We will send a free replacement or give you a full refund.

Unopened products

You can request a return of unopened products with the seal intact within 7 days of delivery. Please email us first; we will share the return address. Return shipping for unopened products is paid by the customer.

Opened products

Because our products are consumables, we cannot accept returns of opened or used products for hygiene and safety reasons, except where the product was damaged or incorrect on arrival.

Refunds

Once we receive and inspect a return, or approve a claim for a damaged or wrong item, we refund to your original payment method. Refunds usually reach your account within 7-10 business days, depending on your bank.

Cancellations

You can cancel an order for a full refund any time before it is shipped by emailing us with your order number.

Contact

Shnikh Agrobiotech Pvt. Ltd., Rau, Indore, Madhya Pradesh, India. Phone: +91 731 402 5506. Email: info@shnikh.com