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Help Centre

FAQ

Everything you need to know about Cordygen, our products, orders and safety.

Frequently asked questions

Still have a question? Call +91 731 402 5506 · support@cordygen.in

General

What is Cordyceps militaris?

Cordyceps militaris is a species of fungus known for its bright orange fruiting bodies. It can be cultivated under controlled conditions and is used in a range of modern wellness products.

What is Cordygen?

Cordygen is a premium Cordyceps militaris brand by Shnikh Agrobiotech Private Limited, Rau, Indore. We offer cultivated Cordyceps militaris in three formats: Raw, Vital Capsules and Tincture.

Where is Cordygen manufactured?

Cordygen is marketed and manufactured by Shnikh Agrobiotech Private Limited in Rau, Indore, Madhya Pradesh, India (FSSAI Reg. No. 21426850004712).

How can I contact Cordygen?

Call customer care on +91 731 402 5506 or email support@cordygen.in.

Products

What is Cordygen Raw?

Cordygen Raw is 100% dried Cordyceps militaris fruiting body, packed in a 30 g glass jar. It can be consumed directly or added to warm water, tea, soups or smoothies.

What are Cordygen Vital Capsules?

Each jar contains 60 vegetarian capsules of 500 mg, made with Cordyceps militaris extract in a vegetable (HPMC) capsule.

What is the Cordygen Tincture?

A 30 ml liquid tincture made with Cordyceps militaris extract (1:5), purified water and food-grade ethanol (≤10%), with a dropper for measured use.

What is the difference between Raw, Capsules and Tincture?

All three are built around Cordyceps militaris. Raw is the whole dried fruiting body for infusions and cooking; Vital Capsules offer a pre-measured extract; the Tincture is a liquid extract taken by dropper and contains food-grade ethanol (≤10%).

Usage

How should Cordygen products be used?

Follow the suggested use on each label:

  • Raw: 1–2 g daily (approx. 5–10 strands), directly or in warm water, tea, soups or smoothies.
  • Vital Capsules: 1 capsule twice daily with water after meals, or as directed by a healthcare professional.
  • Tincture: 1–2 ml (20–40 drops), 1–2 times daily, directly or with water.

Consult your healthcare professional before use, especially if you are pregnant, lactating, taking medication or have a medical condition.

How should the products be stored?

Store in a cool, dry place away from direct sunlight, and close the lid tightly after use.

Shipping

Where do you deliver, and how much does shipping cost?

We deliver across India and internationally. Within India, shipping is free on orders of ₹999 or more (₹379 below ₹999); international shipping is ₹1,800 per order. Orders are dispatched the next business day and usually arrive in 2–5 days to most of India. The exact charge for your address is shown at checkout before you pay. Please see our Shipping & Delivery page for details.

How can I track my order?

Once your order ships, you will receive a confirmation with tracking details by email or SMS.

Payments

Which payment methods do you accept?

All payment methods currently available are shown securely at checkout.

Returns

What is your return and refund policy?

Please read our Refund Policy. For any issue with your order, contact customer care and we will help.

Safety

Is Cordygen a medicine?

No. Cordygen products are dietary supplements and are not for medicinal use. They are not intended to diagnose, treat, cure or prevent any disease.

Who should consult a healthcare professional before use?

Please consult your healthcare professional before use, especially if you are pregnant, lactating, taking medication or have a medical condition. Note that the tincture contains food-grade ethanol (≤10%).